To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.
Holiday Return Policy
- Holiday returns accepted within 40 days for a merchandise credit only (as a promo code), no money back.
- Once your return is received and inspected, you will receive a store credit in the form of a promo code. Promo code will expire in 6 months.
Common Return Questions
To be approved for a refund, item must be:
- Within 2 weeks of receipt
- In original condition
- Unwashed and Unworn
- In the original packaging
- With tags attached
Items will be sent back and buyer charged shipping if items are returned with stains, scents or other signs of wear.
What items are non-refundable?
- Free gifts or promotional items
- Items that are marked final sale
Are there any charges for return?
- There is no charges for return
- Original shipping charges is non-refundable
- You are responsible for return shipping charges
How do I return?
- Enter your order number and email address in the fields above and click Start Return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5-10 business days.
Still have questions? Email us at firstname.lastname@example.org with your full name, order number and we will get back to you shortly.